Business IT Support
If you consider your e-mail, your CRM or simply your data to be vital to your business, you need to ensure you have “always on” IT availability. If your staff are able to access and use your IT network effectively, your business will run more smoothly and your staff are earning money instead of costing money. HexSys ensures this is the case.
Our outsourced IT support services provide you with hassle-free IT by identifying and preventing potential problems before you even notice them. Would you prefer problems to be dealt with when they arise, or not to arise in the first place? HexSys proactive IT support service provides the latter. In today’s business environment the old adage “time is money” has never been more true. If losing time, and therefore money, to IT problems is a concern for you call us today.
Why use a small business specialist?
Many IT companies have one (maybe two large clients) that bring in the majority of their earnings. For the IT support company these clients cannot be lost at any cost. It's an arrangement that works well if you're the 'golden goose' client but not if you're one of the companies playing 'second fiddle'' to them.
We've taken over many support contracts from other IT companies that neglect their small and growing business clients because of larger clients in the portfolio.We can assure our clients that they're not competing for our time with companies much larger than themselves.
It's rewarding working with small and growing businesses because we can the see the immediate impact of our consultancy and little changes we make.As a small business ourselves (by our definition) all of our staff understand the pressures involved and know that teamwork is the key to a successful business.
We also understand that small businesses generally don't have the largest technology budgets so you need to invest it wisely. Our staff have worked with many small and growing businesses like yourselves. We've built and maintained 'your' perfect network dozens of times before.
If you see the benefit of engaging a company that is passionate about small businesses then contact us.
Our Support Packages
With our tailored full support packages, we take complete responsibility for our customer's overall IT requirements, managing day-to-day IT services, providing long-term advice regarding IT-related business issues, and delivering exceptional value. These are just some of the features that we believe makes our service unparalleled:
Regular scheduled onsite visits
Unlimited Access to our help desk
Remote and Telephone IT Support
On site engineer prioritisation
Preferential engineer rates
Quarterly strategic planning meetings
Full IT Systems audit
Weekly backup verification
Our pricing structure is very competitive, and we strive to deliver complete client satisfaction. If this sounds like the level of Business IT Support you want for your company, contact HexSys today to see how we can make a difference.